Meeting/Event Information
March 2026 - Chapter Meeting
Optimizing Your Customer Relationship
Nicholas Errico
Summary:
Meet Nicholas "The New York Cowboy" Errico, a dynamic force revolutionizing project management through his
innovative DRS (Deliver, Relate, Sell) framework. Blending entertainment with education, he transforms complex
concepts into unforgettable stories—from Miami mishaps to SpongeBob wisdom—while boosting project success
rates and customer satisfaction. His proven approach creates winning outcomes for both service providers and
clients, making project management not just effective, but entertaining. "You can't learn if you're sleeping!"
You will leave with following learning objectives:
•Establishing and delivering customer success
•How to establish and build your customer relationship
•How to add customer value while growing your account
Biography:
Meet Nicholas, the "New York Cowboy," a powerhouse in professional services who brings an electrifying blend of
expertise and entertainment to every stage. With all 12 PMI certifications, 30 cloud credentials across AWS,
Google Cloud, and Azure, and an astounding 150+ professional certifications, he's the embodiment of lifelong
learning.
As a sought-after speaker at PMI events nationwide, Nicholas captivates audiences with his signature mix of ironic
humor and practical wisdom. His Amazon-published book, "Off the Beaten Path – A Project Management Field
Guide," has become essential reading for professionals seeking real-world insights.
This former New Yorker, now thriving in Dallas with his wife, three children, and loyal dog, transforms complex
concepts into memorable lessons through compelling storytelling. His mantra, "You can't learn if you're sleeping!"
perfectly captures his dynamic approach to professional development.
Ready for an unforgettable learning experience? Join the New York Cowboy and discover how professional growth
can be both powerful and entertaining!
Nicholas Errico
#ProjectExcellence #CustomerSuccess #PowerOfStorytelling #TransformativeLeadership
PMI WLEC makes their best effort to keep Chapter meeting dates consistent.
However, in the case of availability of our guests or speakers, these may vary or be changed.
If registration is completed prior to event details or zoom link, please know that updates will be sent via registered email prior to the event.
Tickets
$0.00 General Registration
$0.00 Member Ticket
